Category: Uncategorized

  • 10 Principles of Conversational Design

    10 Principles of Conversational Design

    To evolve from an economy of extraction to an economy of care we need to evolve from Communication Design to Conversation Design. While Communication Design builds one-directional relationships between corporations and consumers, Conversational Design builds frameworks and pathways for communities. I have not talked about it much, but today is a good day to tell…